← Back to Cinefolder
Privacy Policy
Last updated 31 August 2026
Cinefolder is a production app for film, video and photo crews. This page explains exactly what the app collects, why it needs it, who else sees it, and how to get rid of it. It is written to be read, not to be survived.
Cinefolder is operated by Lucid Visuals. If anything here is unclear, or you want your data removed, email privacy@cinefolder.com.
The short version
- We collect what the app needs to run your productions, and nothing for advertising.
- There is no third-party analytics or ad tracking in Cinefolder. We do not sell or rent your data, and we do not build advertising profiles.
- Your contacts and production data are private to you and the people you invite.
- Anything you share with a link is visible to whoever holds that link, until you turn the link off.
- You can delete your account, and everything in it, from inside the app.
What we collect
Your account
Your email address and a password. Passwords are handled by our authentication provider and stored only as a cryptographic hash — nobody at Cinefolder can read your password.
Your profile
Your name, photo, role, credits, links and tags. Parts of your profile are deliberately public — that is the point of a shareable profile — and are visible to anyone with your profile link.
Contacts
If you grant contacts access, Cinefolder reads names, phone numbers, email addresses and social handles from your device's address book for the entries you choose to import, and stores them in your account so they are available across your devices. Cinefolder does not upload your entire address book in the background, and does not contact anyone on your behalf without you asking it to.
Location
With permission, your device's location is used to centre the scouting map on where you are. Separately, locations you save to a project — address, coordinates, photos and notes — are stored as part of that project. Cinefolder does not track your location in the background.
Photos, video and files
Images, video clips and documents you add to mood boards, locations, profiles, tasks or projects are stored on our servers so your collaborators can see them.
Production data
Projects, shot lists, schedules, call sheets, budgets, gear lists, tasks, treatments and the people assigned to them. When you send a per-person call sheet link, we record when that link was first opened, so you can see who has read the call sheet.
Who else your data reaches
We use a small number of service providers to run the app. They process data on our behalf and are not permitted to use it for their own purposes.
| Service | What it receives | Why |
|---|---|---|
| Supabase | Account, contacts, production data, uploaded files | Database, sign-in and file storage |
| Vercel | Standard web request data | Hosting the app and this site |
| MapTiler, CARTO, Esri | Map view coordinates and your IP address | Drawing the map |
| OpenStreetMap (Nominatim) | Addresses you type into search | Turning an address into a map pin |
| Open-Meteo | Coordinates of a shoot location | Weather on call sheets |
| Resend | Recipient email address and message | Invites and password resets |
| Calendar access, only if you connect it | Optional shoot-day calendar sync | |
| Anthropic | The contents of a document you scan | Reading gear, crew and scenes out of a PDF |
Worth calling out: document scanning. If you use “Scan into project” on a PDF, that document's contents are sent to Anthropic's API so its details can be extracted. Do not scan documents containing information you are not comfortable sending to a third-party service. This only happens when you explicitly tap scan — documents you merely upload are never sent anywhere for processing.
Sharing links
Cinefolder lets you share a call sheet, treatment, location or profile as a web link. Those links are unguessable but public: anyone holding the link can open it without an account, which is what makes them useful for crew and clients. They show only what that page needs — never your budget, and never your other projects.
You can revoke a link at any time from inside the app. Revoking it immediately breaks every copy of that link already sent.
Collaborators
When you invite someone to a project they can see that project's contents according to the role you give them. Financial information is restricted to owners and editors and is enforced on our servers, not merely hidden in the app.
How long we keep it
We keep your data while your account exists. Delete your account and we delete your profile, projects, contacts and uploaded files. Backups are rotated out within 30 days. Where we are legally required to retain something, we keep only that.
Deleting your account
In the app: Profile tab → Delete account. This is permanent and removes your data as described above. You can also email privacy@cinefolder.com and we will do it for you.
Your rights
Wherever you live, you can ask us to give you a copy of your data, correct it, or delete it, and you may object to how we handle it. If you are in the UK, EU, or a US state with its own privacy law, those rights are legally binding on us. Email privacy@cinefolder.com and we will respond within 30 days. We will not treat you differently for exercising any of them.
Children
Cinefolder is a professional tool and is not directed at children under 13. We do not knowingly collect their data. If you believe a child has created an account, email us and we will remove it.
Security
Data is encrypted in transit. Access to your projects is enforced at the database level, so a bug in the app cannot expose another person's project. No system is perfectly secure, and we will not pretend otherwise — but if we ever discover a breach affecting your data, we will tell you.
Changes
If this policy changes in a way that materially affects you, we will update the date at the top and tell you in the app before the change takes effect.